Wild Things Food

To have this place to do our food shopping is something l feel so thankful for..it is literally a joy to go here..often...if l didn't live locally l would make the trip, weekly..the wonderful owners really care & put so much time & effort to make Wild Things a progressive & absolutely thriving place . The range/quality of fresh food & products are constantly top notch. The atmosphere is calm & relaxing yet lively, & the customer service is👌!!!. To top it off the staff on board are always SO lovely. Yes this place is my ultimate food shopping experience & l have it in my neighbourhood. . Lucky me! Total 10/10

The veggies are fresh a lots of choice. It’s a shame that the customer service in both sectioned of the shop, is no great. They are unpleasant and it’s no nice for customers that spend normally $200/300 each time. If you don’t like to be in contact with customers, just think to change your job. Don’t forget that without customers you would not have a job.

My sister (who is anaphylactic to nuts) went to Wild Things today and after being assured the product had no nuts in it, bought a Japanese pancake. Two bites in she knew that it definitely contained nuts as she started having an anaphylactic reaction. While her reaction was developing and her breathing was getting more strained, she quietly returns the pancake to the staff saying the product definitely has nuts in it as she is having a reaction. She was dismissed, not offered a refund and was instead informed that there’s a medical centre next door. Realising that she needs more urgent medical intervention for this life threatening reaction, she calls an ambulance for herself and the paramedics and staff at Royal Melbourne Hospital Emergency were shocked the staff at Wild Things didn’t take this incident more seriously. This incident has caused significant stress, as she has had a lengthy stay in ED and short stay, had to leave her car in Fitzroy and pay for parking, pay for an Uber for the way home from the hospital all on top of the health repercussions that come from a serious anaphylactic reaction. This was a very disappointing response from Wild Things and we would strongly caution others (especially those with dietary requirements) from visiting this establishment.

This is probably my favourite wholefoods store in Melbourne. Excellent shop, with the majority of products being organic or biodynamic. Produce is very high quality and always well stocked. They also stock a very large range of locally produced and interesting artisanal products, which provides a level of authenticity to the philosophy of buying local and organic. Staff are also excellent and knowledgeable of what they're selling.